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Brent R Keltner Free eBooks (1)

Author: Brent R. Keltner
Source: www.rand.org
Keywords: reform, school, comprehensive, funding
Formats:PDF
Copyrights: Copyrighted

Based on RAND analysis of the New American Schools initiative, this paper discusses aspects of comprehensive school reform-specifically, allocation of such resources as teacher time, personnel, design services, and material and conferences.......
Author: Brent R. Keltner
Source: www.rand.org
Keywords: channel, strategy, diversity
Formats:PDF
Copyrights: Copyrighted

The strategic design of sales and service channels has become a key determinant of competitive performance in an increasing number of industries. Based on data collected in thirty companies in a range of product and service industries, this paper presents a simple, three step method to help managers use their sales and service channels strategically. Step one of the method is to review existing ch......
Author: Brent R. Keltner
Source: www.rand.org
Keywords: link, services, capabilities, strategy, segmentation, strategic
Formats:PDF
Copyrights: Copyrighted

Current arguments on the drivers of business performance in the service economy focus on investments in information technology, investments in human resources, and investments in developing customer-oriented business processes. This paper advances a new approach to understanding competitive performance in the service economy. Termed the strategic segmentation perspective, this new approach suggest......
Authors: Brent R. Keltner, Rick Eden
Source: www.rand.org
Keywords: innovation, organizational, support, research, rand
Formats:PDF
Copyrights: Copyrighted

This document surveys RAND research on organizational innovation and performance as of 1997. Its categories include strategic planning, organizational redesign, operational performance improvement, and change management and organizational learning.......
Authors: Brent R. Keltner, Brad Jensen
Source: www.rand.org
Keywords: management, sales, strategic, technology, information
Formats:PDF
Copyrights: Copyrighted

Sales executives normally think of sales management tools as a way to automate and streamline sales processes (i.e. sales force automation). While delivering important operational benefits, sales force automation is just the first step in realizing the full potential of technology in the sales organization. Companies that fully utilizing sales management tools have moved beyond sales force automat......
Authors: Brent R. Keltner, Brad Jensen
Source: www.rand.org
Keywords: view, firm, based, resource, strategies, segment
Formats:PDF
Copyrights: Copyrighted

By demonstrating how distinctive sets of competencies can contribute to competitive advantage, recent research on the resource-based view of the firm has provided an important new perspective on the drivers of corporate strategy. However, this recent research has yet to address the topic of internal differentiation in resource development. As markets continue to fragment, multi-unit firms find it ......
ISBN: 0833023756, 9780833023759
Authors: Brent R. Keltner, Randy Ross
Source: www.rand.org
Keywords: technology, programs, educational, based, school, cost
Formats:PDF
Copyrights: Copyrighted

This report describes the eight case studies of schools that use technology (computer, network, and multimedia equipment) to facilitate classroom instruction provide estimates of what it costs a school to set up a technology program. Technology-related expenditures in six categories — hardware, software, personnel, staff development, infrastructure changes, and materials--are brought togethe......
ISBN: 083303488X, 9780833034885
Authors: Mary E. Chenoweth, Sarah B. Hunter, Brent R. Keltner, David M. Adamson
Source: www.rand.org
Keywords: air, force, repair, contracts, implementation, reform, policy, levers, affect, acquisition, organizational
Formats:PDF
Copyrights: Copyrighted

To identify barriers to implementing acquisition reform, the study team examined the incorporation of Contract Repair Enhancement Program (CREP) tenets in repair contracts at Robins Warner Air Logistics Center (ALC).The study attempted to link successful incorporation to various organizational levers-policies and practices senior leadership can use to influence individual behavior to achieve polic......
ISBN: 0833025155, 9780833025159
Authors: Albert A. Robbert, Brent R. Keltner, Kenneth Reynolds, Mark Spranca,
Source: www.rand.org
Keywords: management, resource, human, military, differentiation
Formats:PDF
Copyrights: Copyrighted

The Eighth Quadrennial Review of Military Compensation's (QRMC's) presidential charter called for designing a military compensation system suitable for the needs of the Department of Defense in the twenty-first century.The QRMC reviewed military human resource management (HRM) theory and practice and concluded that no one HRM system would meet the varying needs of the diverse elements within DoD, ......
ISBN: 0833026321, 9780833026323
Authors: Susan J. Bodilly, Brent R. Keltner, Susanna W. Purnell, Robert Reichardt, Gina Schuyler Ikemoto
Source: www.rand.org
Keywords: schools, bringing, designs, multiple, prospects, scale, new, american, lessons, phase
Formats:PDF
Copyrights: Copyrighted

New American Schools was established in 1991 to help schools transform themselves into high-performing organizations. This report is a formative assessment of the first two years (1995-1997) of the scale-up phase, during which NAS partnered with 10 jurisdictions to implement design-based programs for improving student performance. A series of lessons emerged from this analysis: (1) The effort at s......
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